Medical Practitioner Information

Medical Practitioners wishing to refer to Aspire Clinical Psychology, Adelaide, may find the following information helpful.


 About Penny Janis
Penny Janis – Clinical Psychologist

I provide therapy for a broad range of psychological and mental health issues that adult patients of medical practitioners could be experiencing.   My therapeutic approach is integrative, evidence-based, and tailored to the specific needs of the individual.


Please click on the following links for further information about:

I accept the following referrals :

  • patients who are eligible for Clinical Psychology services under the Better Access to Mental Health Care Medicare initiative
  • private fee paying patients
  • couples experiencing relationship difficulties

Psychological Therapy is not provided to children, adolescents, families, or individuals who have been ordered through a court to undertake therapy.

As a Medicare Registered Provider of Clinical Psychology Services, your patients would receive the highest level of Medicare Rebates.

Patients with private health insurance ‘extras’ cover for psychology services would need to contact their insurer to ascertain their level of cover, as the rebates vary amongst insurers.

Referral Process

If you would like to discuss the suitability of a potential referral, please feel free to ring me on my mobile (0409 415 323).  If I do not answer, please leave a message on my voice mail advising the times you would be available for a return telephone call.  Alternatively, you can email me.

Referral Letter

When referring a patient under the Better Access Program, could you please provide a referral letter (or brief note) advising that a Mental Health Treatment Plan has been finalised, and the number of sessions that you are wanting for the patient (as set out in the quick reference guide – refer to link below).  Patients can have up to a maximum of 10 sessions in a calendar year  (from January to December).  The initial referral can be for five or six sessions, and then the patient needs to return to see you.  If you feel that further sessions are required (after receiving written feedback from me), then a new referral letter needs to be written, and you can refer for a further four or five sessions in the same calendar year (based on the patient’s need).

Please note:  with the Better Access Program the referral to a psychologist expires after the number of sessions has been reached, not on the basis of the date of referral.  This is unlike referrals to medical specialists.

The following link is a quick reference guide for general practitioners about the Better Access Program.

The referral letter and copy of the Treatment Plan can be given to the patient to bring along to their initial psychology appointment, faxed to 8262 5001, or emailed to me.

Making an Appointment

Before I can make an appointment for a patient being referred through the Better Access Medicare-funded program, all of the necessary documentation needs to have been finalised and the preparation of the Mental Health Treatment Plan billed by your practice to Medicare. The reasoning for this is to eliminate the potential for any misunderstandings between patients and doctors, and ensure that the psychology consultations are covered by Medicare.   Patients need to ring on mobile number 0409 415 323 or email me themselves to make an appointment.  Please ask patients who ring on the mobile number to leave a message with the times they are available to take a call, and I will return the call on the same day.

The waiting period for an appointment is between 1-2 weeks if patients are not restricted as to specific times and days of the week when they can attend.

Cancellation Policy

Patients need to give a minimum of 48 hours notice to cancel or reschedule an appointment, otherwise a cancellation fee is charged.  My cancellation fees are in accordance with the guidelines of the Australian Psychological Society (APS).

Information for Patients of Medical Practitioners regarding the Better Access to Mental Health Care Program

You may find the following fact sheet prepared by the Australian Psychological Society useful in explaining the Better Access Program to your patients, or to use as a handout.

APS Fact Sheet:  Medicare rebates for mental health services provided by psychologists

Services Not Provided

I do not see patients for the following:

  • Alcohol or drug dependence
  • Anorexia
  • Motor Vehicle Accident Claims
  • WorkCover Claims

The following services are also not provided:

  • Medico-legal reports (and letters to lawyers)
  • Letters to third parties (under special circumstances, a letter may be provided but only to longer term clients, and a fee would be charged)
  • Telephone or online consultations
  • Therapy using Interpreters

Useful Resource Information for Patients of Medical Practitioners

To assist your patients in their search for useful information, under the ‘Resources’ menu of this website ‘For Community’, a comprehensive list of resources has been compiled.  The list is arranged in alphabetical order in terms of subject matter to make it easy to navigate.

The resources include websites, telephone contacts for various agencies, Helplines and emergency numbers.  The links cover topics such as anxiety, childhood abuse, depression, domestic violence and abuse, drugs and alcohol, gender and sexuality, grief and loss, health related issues, parenting, trauma and PTSD (amongst others).  Please feel free to give my website address to your patients ( so that they can utilise this resource.

Special Interest Areas

I have extensive experience and skills in treatment of the following:

Further Interest Areas and Experience

I also have substantial experience and skills in treatment of the following:

  • adjustment and life transition issues (such as separation, retirement, illness)
  • assertion
  • bullying
  • cancer – impact of a diagnosis, effects of treatment, and living with cancer
  • fears and phobias
  • gay and lesbian issues
  • gender and sexuality issues
  • HIV
  • health related issues
  • life coaching
  • self-esteem and confidence
  • weight loss and weight management